Create a HelpDesk Request

To initiate the HR HelpDesk request, follow the steps below:

1. Click My Details > My HelpDesk Requests.
2. Next, click Create Request.
3. Specify the request title.
4. In the Priority field, select a priority you would like to assign to your request – Low, Normal or High.
5. Enter a due date by which you would like the request to be completed.
6. Select a category the request belongs to.
7. Save the request.

You will get e-mails on the updates to your request. It will be available in the HR Help Desk page under My Requests.