---
title: "Create a HelpDesk Request"
slug: "create-a-helpdesk-request"
description: "The steps to follow to create your HelpDesk request."
tags: ["Employee"]
updated: 2023-02-21T21:05:42Z
published: 2023-02-21T21:05:42Z
canonical: "help.lanteria.com/create-a-helpdesk-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.lanteria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a HelpDesk Request

To initiate the HR HelpDesk request, follow the steps below:

1. Click **My Details** > **My HelpDesk Requests**.
2. Next, click **Create Request**.![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/image-1674406752127.png)
3. Specify the request title.
4. In the **Priority** field, select a priority you would like to assign to your request – **Low**, **Normal** or **High**.
5. Enter a due date by which you would like the request to be completed.
6. Select a category the request belongs to.
7. Save the request.

You will get e-mails on the updates to your request. It will be available in the **HR Help Desk** page under **My Requests**.

## Related

- [HR HelpDesk Requests](/hr-helpdesk-requests.md)
- [Process a HelpDesk Request](/process-a-helpdesk-request.md)