--- title: "Email Templates" slug: "email-templates" description: "Set up templates for the emails automatically sent by Lanteria HR. " tags: ["IT Pro"] updated: 2026-02-02T10:41:23Z published: 2026-02-02T10:41:23Z canonical: "help.lanteria.com/email-templates" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.lanteria.com/llms.txt > Use this file to discover all available pages before exploring further. # Email Templates Set up the templates for the emails automatically sent by Lanteria HR. Each template is to belong to one of the available letter types, which define when the letter will be sent. The following letter types can be used: - **Disabled** - This is a template for the email notification that won't be sent. - **PerformanceReviewAssigned** – This is a template for the email notification that is sent when a Performance Review form is assigned to a responsible employee. - **PerformanceReviewsGenerated** – This is a template for the email notification that is sent when all the performance review forms for a Performance Review Round are generated. - **PerformanceReviewCompleted** - This is a template for the email notification that is sent to employee when a performance review form is Completed. - **TrainingFeedbackRequest** – This is a template for the email notification that is sent to the training attendees after the training is completed to request feedback. Typically contains a link to the [training feedback form](/v1/docs/training-feedback). - **AbsenceDurationRecalculated** – This is a template for the information email that is sent if the **Calculate Annual Leave Based On Employment History** setting is set to **Yes** and the employee's Work Pattern has been changed. Please note that the setting is not available by default and is added upon customer's request by the implementation engineer. - **ApprovalCumulativeReminder** – This is a template for the email notification that is sent to employees when they have requests pending approval. - **CheckInsCumulativeReminderTask** – This is a template for the email with an overview of check-in updates that is sent to employees currently involved in check-in session(s). - **InterviewSelfScheduleToCandidate** – This is a template for the email notification that is sent to a Candidate after the candidate successfully [self-schedules a job interview](/v1/docs/self-schedule-job-interview) from a Candidate Self-Service Site. - **InterviewSelfScheduleToOrganizers** – This is a template for the email notification that is sent to an interviewer(s) and organizer after a candidate successfully self-schedules a job interview from a Candidate Self-Service Site. - **InterviewSelfScheduleInvitation** – This is a template for the email notification that is sent to a candidate when the HR/recruiting manager [requests this candidate to self-schedule a job interview](/v1/docs/request-candidate-to-self-schedule-interview). - **CareerPortalCandidateInvitation** - A template for the email notification when [sending a candidate invitation](/v1/docs/invite-candidate-to-career-portal) to register on the Candidate Self-Service site. - **HelpDeskRequestCreated** - A template for the email notification when a new [HR HelpDesk request is created](/v1/docs/create-helpdesk-request). The notification is sent to the initiator and responsible employee (if the responsible is not assigned from the HR HelpDesk category, it is sent to all the employees with HR Role). - **HelpDeskRequestChangedStatusClosed** - A template for the email notification sent to the HR HelpDesk request initiator and responsible employee when the [request is closed (completed)](/v1/docs/process-helpdesk-request). - **HelpDeskRequestChangedResponsible** - A template for the email notification sent to the HR HelpDesk request initiator and responsible employee when a [responsible is assigned for the request](/v1/docs/process-helpdesk-request). - **HelpDeskRequestChangedCommentAdded** - A template for the email notification sent to the HR HelpDesk request initiator and responsible employee when a [new comment is added to the request](/v1/docs/process-helpdesk-request). - **ChangeOrgUnitManager** **–** This is a template for the email notification sent to HR when an employee being terminated was an Org Unit Manager and no Successor was selected during the [Terminate Employee](/v1/docs/terminate-employee) process. - **Survey Mars Notification** - A template for the email notification that is sent when a new Survey is assigned to a responsible employee. Follow these steps to set up the email templates: 1. Go to **Settings > Settings and Configuration > General**. 2. Click **Notifications and Reminders** in the left panel and on the **Advanced** tab, click **Edit** next to the **Email Templates** setting name. ![img268](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/img268.png) 3. The **Email Templates** list will open in spreadsheet view where you can directly edit the information you need. ![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/image-LBIKAVT5.png) 4. Enter the letter subject into the **Title** column. 5. Enter the message body into the **Body** column. You can use the following tags to substitute the information from Lanteria HR into the message body: - **{URL}** - link to the performance review for which the letter was generated - **{EmployeeName}** – the employee the letter is addressed to - **{ReviewEmployeeName}** – the name of the employee the performance review form was generated for/employee under review - **{DueDate}** - the due date of the performance review round - **{ReviewRoundNumber}** – the number of generated performance review forms - **{ReviewRoundName}** – the name of the performance review round the email is related to - **{FormUrl}** – link to the training feedback form that the employee is to fill in - **{LearningMaterialName}** – the name of the Learning Material the feedback is requested for - **{Signature}** – signature from the **Email Signature** field (**Settings** > **Settings and Configuration** > **General****,** **Notifications and Reminders**) **You can find the full list of possible tags for each template in the Possible Body Markers column.** 6. Define when the letters based on the current template are to be sent by selecting a type in the **Letter Type** field. The process of evaluating the employee performance during some period. Can include assessing the employee competences, achievement of the employee objectives, assessing employee by KPIs and so on. Performance review launched for a group of employees. A Work Pattern details the days of the week your employee normally does and does not work and the number of working hours in each working day. A person who can be relevant for one of the company’s vacancies and whose resume, contact details, etc. the company has in the company database. User role to manage all HR processes in a company, access all the information company-wide, generate full analytical reports and coordinate all the HR areas. The employee who can potentially substitute a key employee. Any material used by the company for the employee learning purposes. It can be a document, presentation, e-learning, classroom trainings, quizzes, links and so on. ## Related - [Performance Review Process](/performance-review-process.md) - [Training Feedback Report](/training-feedback-report.md) - [Self-Schedule Job Interview](/self-schedule-job-interview.md)