---
title: "Online Help"
slug: "online-help"
description: "The Online Help button is available from any page in Lanteria HR. Learn how to navigate in the help site to find the right articles."
tags: ["Employee", "HR", "Manager"]
updated: 2023-03-20T12:16:44Z
published: 2023-03-20T12:16:44Z
canonical: "help.lanteria.com/online-help"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.lanteria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Online Help

Click the help![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/iconhelp(1).png) icon, and then click **Online Help** to open Lanteria HR Help Center.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help7(1).png)

## Home Page

From the homepage, you can get a quick access to the:

- **Quick User Guide** - basic Lanteria HR functions for HR users
- **Video Tutorials** - educational videos on Lanteria HR features
- **Release Notes** - description of the new features implemented and issues fixed in each software release

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help1(2).png)

The Lanteria HR help is role-based. Click your role under **Browse for Articles** to view the content relevant for you.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help5(2).png)

On the bottom of the home page, you can check the article statistics.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help6.png)

## Search for Articles

In Lanteria HR Help Center, you can search information by typing your query in the search box. The quick search results will be displayed immediately. Check the article first sentence location to find the right article.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help2(2).png)

If you do not see the article you are searching for, click the **Search** icon or **Go to advanced search** to open all the results.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help3(3).png)

On the page that opens, filter the results by category, tag or date of latest update.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help4(2).png)

## Submit a Ticket

If you cannot resolve your question using the help articles, contact support by clicking **Submit a Ticket** in the upper right corner.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help8.png)

You will be forwarded to the Lanteria HR support portal. Log in to the portal using your Freshdesk credentials and leave a ticket for our support.

![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/help9.png)

## Related

- [Page Descriptions](/page-descriptions.md)