---
title: "Unblocking Pop-ups"
slug: "unblocking-pop-ups"
updated: 2023-02-24T22:00:36Z
published: 2023-02-24T22:00:36Z
canonical: "help.lanteria.com/unblocking-pop-ups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.lanteria.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unblocking Pop-ups

Certain system functionality, like downloading system documents, uses pop-up windows, so, for it to work properly you need to make certain changes to your browser settings.

## Firefox

Go to **Options** > **Content** and clear the **Block pop-up windows** check box ![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/ext_sett_001.png)

## Chrome

Click the **Pop-ups were blocked on this page** icon in the address bar. ![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/ext_sett_002.png)

Select the necessary option from the menu that appears. ![](https://cdn.document360.io/c315c68d-2799-4fcc-9a39-084315b58f14/Images/Documentation/ext_sett_003.png)