HR HelpDesk

HR HelpDesk request categories serve to work with HR HelpDesk requests more efficiently. They allow grouping requests by topic and automatically assigning people who will be responsible for new requests in the corresponding category. Follow these...

The notifications can be sent when an HR HelpDesk request is created, assigned to a responsible, a new comment is posted or its status is changed. The notifications can be set up based on Notification Settings or email templates . Set up either o...

By default, the responsible user with the Employee or Manager role can assign the responsible, include other employees and change the status to In Progress for the HR HelpDesk request. The included user can include other employees. To disable thes...